Shipping Policy

At 2HYPE MALAYSIA, we are committed to providing a seamless and reliable shopping experience, including the efficient delivery of our products. Please review the following guidelines regarding our shipping and delivery procedures:

Order Processing

All orders will be processed and shipping out within 1-2 business days. Orders received after 10PM will be processed on the next business day.
We do not process orders on Sundays or Public Holidays.

Shipping Methods

West Malaysia (Peninsular): Ninjavan – Cost: RM5
East Malaysia (Sabah, Sarawak): JNT – Cost: RM15

Delivery Time

West Malaysia (Peninsular): 1-3 working days after shipment
East Malaysia (Sabah, Sarawak): 3-6 working days after shipment.
Please note that delivery times are approximate and may be subject to delays due to unforeseen circumstances, such as weather conditions or public holidays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.
Please allow up to 24 hours for the tracking information to be updated.

Delivery Address

It is your responsibility to provide an accurate and complete delivery address. We are not responsible for delays or losses caused by incorrect or incomplete address information.

Lost or Delayed Shipments

If you believe your order is lost or significantly delayed, please reach out to our customer support team at 2hype.my@gmail.com. We will work to resolve the issue and assist you in tracking down your shipment.

Policy Changes

2HYPE MALAYSIA reserves the right to update this shipping policy as needed. Any changes will be posted on our website, and it is your responsibility to review the policy periodically for updates.

Thank you for choosing 2HYPE MALAYSIA. We are dedicated to ensuring your orders are handled with care and delivered to you in a timely manner. If you have any questions or concerns related to shipping, please contact us at 2hype.my@gmail.com.