FAQ

SHIPPING

West Malaysia (Peninsular): RM5
East Malaysia (Sabah, Sarawak): RM15

West Malaysia (Peninsular): 1-3 working days after shipment
East Malaysia (Sabah, Sarawak): 3-6 working days after shipment

*All orders will be shipped out within 48 hours.

West Malaysia (Peninsular): Ninjavan
East Malaysia (Sabah, Sarawak): JNT

Kindly track using the code we sent to your email or your Instagram.

Ninjavan: https://www.ninjavan.co/en-my/tracking
JNT: https://www.jtexpress.my/tracking

No, we do not. If you want same-day delivery we will use Lalamove. (KL and Selangor only)
(Kindly DM us on Instagram @2hype.my for this service)

*Lalamove service: 10am-10pm

No, we operate fully online only.

REFUND AND EXCHANGE

Yes, kindly find more information on our Return and Exchange Policy. 

Yes we do, the customer(s) is to ship the item(s) back to us in brand new condition within 7 days upon receiving the items.

Customer(s) strictly can only change the size of the item(s) ONCE and will need to bare the shipping cost.

Kindly DM us on Instagram @2hype.my for more details

Please note that we strictly do not provide refunds. Exchanges are the only form of return that we offer.

OTHERS

Website: 24hours
Instagram DM: 9am to 7pm

For any more questions/inquiries, pls do not hesitate to contact us on Instagram @2hype.my or drop us an email at 2hype.my@gmail.com.

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